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FAQ

 

We love our customers as much as we love the earth.

If we haven't answered your question below... please reach out to us here,

We'll get back to you as soon as possible, Elisheva x

 

Q: How will my parcel be delivered?

A: Your parcel will be delivered by Royal Mail 1st or 2nd Class recorded delivery.

 

Q: Do any of the butters need to be stored in the fridge?

A: No they don’t, but as they are 100% natural ingredients in hotter climates they can melt so they are best kept somewhere cool.

 

Q: Do you sell cleansers?

A: Many of Babila Star products are all in one, multipurpose products, so they can be used to both cleanse and moisturise.


Q: Can the products be used on children?

A: As with adults, skin testing is recommended. Elisheva has always used Babila Star products on her children - their favourite is the Indigo face and body oil.